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      Bass Pro Shops

      Engaged Employer

      Bass Pro Shops reviews

      3.4

      57% would recommend to a friend

      (2,681 total reviews)

      John L. Morris

      69% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Bass Pro Shops has an employee rating of 3.4 out of 5 stars, based on 2,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bass Pro Shops employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      3K reviews
      4.0
      Apr 30, 2013

      A great place to work with tons of knowledgeable associates.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      This place was hands down all about Customer Service, even if it meant making less money in the end. They also do things for the community. For example, every year they have the Easter Bunny, Santa Clause, and other events in-store for holidays.

      Cons

      Although this was a great place to work, the fact of the matter remains that it is retail. Thus, all of the headaches that working in retail can cause apply here.

      3.0
      Apr 27, 2013

      Lots of Work

      Customer relations
      Recommend
      CEO approval
      Business Outlook

      Pros

      advancement in a way. learn a lot, regarding licenses and regulations. almost always busy it seems. fun environment. i've been with this company almost 6 years, and i was only made full time in the last week actually. i've learned quite a bit, i started as a cashier, moved to customer service, to operator, and then the cash office and now am a full time cashier. i'm referred to as a mini-lead.

      Cons

      low pay for the amount of work put out. you work very hard and sometimes lunches and breaks are over looked. usually short staffed. for my department at least, there's no sign of acknowledgement for how hard you work over the holidays or just in general. there are a really high number of foot traffic in the holiday, classics, and just weekends. i put in a huge amount of hours every anniversary, and i was part time, and my pay raise was only like a $.025 more.

      5.0
      Apr 11, 2013

      Call Center

      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great People on teams to work with. Great Upper level Customer Service group to resolve the issues. Amazing products to promote for the outdoor enthusiast!!

      Cons

      The only real interaction with your supervisor is the "coaching" sessions to tell you what you are doing wrong! Some months you can find out if your ranking is adequate/decent, but rarely rewarded verbally. Veteran Employees get away with lying to customers about Credit Cards and various products just to make an Upsell, and when you are newer and use the same methods, you lose your ranking or get written up!

      Viewing 2575 - 2577 of 2,681 Reviews
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      ReviewsBass Pro Shops reviews

      Glassdoor has 2,751 Bass Pro Shops reviews submitted anonymously by Bass Pro Shops employees. Read employee reviews and ratings on Glassdoor to decide if Bass Pro Shops is right for you.