Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,205 total reviews)
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Daniel Heaf

56% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Apr 14, 2014

Company Moving away from their values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great customer and great tools to use.

Cons

Moving away from caring about people and more toward profit, wage pinching and lack of talent development.

3.0
Apr 12, 2014

Slightly stressful

Recommend
CEO approval
Business Outlook

Pros

-Discount at Victoria's Secret and la senza too -upbeat environment -able to switch shifts without any problems -free products -while annoying sometimes, the work sheets given out each month really help to strengthen employees knowledge and expand their knowledge of retail -great to understand retail -does not give employees stressful sales targets or specific number of items to sell which helps to reduce some stress, we all work as a team to reach the segment -managers are very supportive and always thank me for a great job at the end of my shift -nothing feels better than making a customer really happy -having zones makes it easier to understand where you should be on the floor -"events" are fun to work

Cons

I really thought this would be my dream job as a teenager but it's way more challenging than it may seem! Some days you are expected to do multiple things at once and it gets confusing as to what actually needs to be done! I also hate that we are encouraged to keep going back to talk to customers even though it is obvious they do not want to be talked to, just browse in peace. Hours are very limited and select people are favourite and get plenty while others may get none. At Christmas it is very hectic and your availability is thrown out the window; I often missed class for work. Also while the discount is across all 3 brands, employees don't get discounts on in store promos l, just on single, full price items and they also cannot get price adjustments if sownthing goes on sale while other customers do. Also not given coupons so the employee discount really ends up back firing on a lot of enployees and is more of a hassel than a perk!

2.0
Apr 7, 2014

Awful

Recommend
CEO approval
Business Outlook

Pros

Fun environment, loved the people i worked with

Cons

Didnt get breaks... EVER. no matter how long your shift was. High turn over of staff

Viewing 11044 - 11046 of 11,205 Reviews

Glassdoor has 11,710 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.