Bath & Body Works reviews

3.7

71% would recommend to a friend

(11,197 total reviews)
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Daniel Heaf

57% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Aug 3, 2011

always new and exciting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great incentives, always something new and fun when you go in to work,

Cons

they expect alot out of you, minimal pay and hours for reg sales associates

5.0
Aug 1, 2011

Great experience!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and a sense of teamwork like no other company I have worked for. The people are supportive and care about your development. Collaboration Support Teamwork Customer care

Cons

The down side is that some of the benefits need to be improved. Good benefits, but not as competitive as other retailers.

4.0
Jul 25, 2011
Recommend
CEO approval
Business Outlook

Pros

If you love the store, you get to work in a place you love, selling products you love! Lots of training, including role playing with management and take-home guides so you can "study". Get to see and try new products before they hit the sales floor. Emphasis is on customer service and making the customer feel happy and welcomed, rather than hard selling. Training sessions and floorsets mean extra hours. Cross-brand discounts. Friendly people. Unlike a lot of retail stores, my hours during the holidays were great and not too crazy. I actually got to work a solid 20 hours a week, unlike the rest of the year.

Cons

Very few hours compared with most retail stores. I was lucky to get scheduled more than one shift per week. Call in hours. 99% of the time they did not need me so it was a waste and an annoyance. Some weeks I would get more call-in shifts than actual shifts! Floorsets that can last past midnight. And though we always had food available, we would work 6+ hours straight without any real break. There were a few management "favorites" that would get all the good hours and shifts. A few of these "favorites" would be promoted to sales leads. Too much of an emphasis on average dollar per sale (ADS). If you live in a market with a bad economy and most of your customers are kids buying chapstick, it was hard to get to a $25 ADS much of the time.

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Glassdoor has 11,702 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.