Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,187 total reviews)
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Daniel Heaf

58% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Mar 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Non-management associates at Bath & Body Works receive a 30% discount off of non-sale merchandise, which is something, but considering how much these products are probably worth, it could be a whole lot better. Full-time management receives a 40% discount. Really, though, there is only so much lotion and shower gel a person needs. The company has gotten better about giving associates free samples or "gratis" of products...it's a good thing, too, because with what the associates make, how can they afford the products?

Cons

I've worked at Bath & Body Works for a long time, mostly during college and to supplement my full-time income. I'm really not sure, though, who the position of sales associate is ideal for. My salary is embarrassing, not even a dollar above my state's minimum wage. According to company policy, sales associates are only scheduled for 3-4-5 hour shifts (so breaks are not necessary, and associates don't become "fatigued"). Is it really worth going to work for 3 hours? Often, associates are placed "on-call" when they have to call an hour before their scheduled shift to see if they are needed based on the business. In recent years, hours are STRICTLY monitored and I believe management is rewarded if they meet the company's expectations by limiting hours. Shoppers may be surprised to learn that a) no one works on commission considering how pushy we are forced to be and b) most stores only have 1-3 full-time employees who are eligible to receive health insurance.

2.0
Feb 8, 2010

sad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

short shifts--easy to stay in a good mood dress code is simple go home smelling nice simple to learn with manuals

Cons

minimum hours not much room for advancement used at a variety of locations discount less than customers lots of gossip

3.0
Jan 28, 2010
Recommend
CEO approval
Business Outlook

Pros

-Part time is part time - Can always get help with something. - Friendly people to work with - Always get called back after you leave the job to help with sales.

Cons

- Overly Peppy Managers - Having to Push customers to buy - Following customers around the store - On calls ( having to call them to see if they need you)

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Glassdoor has 11,692 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.