Behavior Frontiers reviews

3.3

47% would recommend to a friend

(572 total reviews)
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Helen Mader

68% approve of CEO

55% positive business outlook

Behavior Frontiers has an employee rating of 3.3 out of 5 stars, based on 572 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Behavior Frontiers employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

572 reviews
5.0
Jul 3, 2019
Recommend
CEO approval
Business Outlook

Pros

I love working at Behavior Frontiers! I think Behavior Frontiers is a great company, and I have nothing but positive things to say about them. I have worked for other ABA companies, but it wasn't until I came to Behavior Frontiers that I finally felt like I was trained appropriately, and supported by management staff-both managers and directors. The managers and directors in my region frequently come out to overlap and supervise sessions, and I know that I can always reach out to them for anything, without feeling like I am bothering them. The company does a great job of supporting their employees and their clients. I always feel listened to and appreciated. They also go out of their way to host fun events for us, and frequently give out fun little perks (taking us to coffee, gift cards etc.). To me it shows that they truly care and appreciate the work we do. In addition, there's tons of room for growth. You can start as a BT, be promoted to senior BT, and then go on to be promoted to case manager or even to a director. It's great to know how much support there is for you, and opportunities-if you want to pursue this work. Even if you don't want to do ABA the rest of your life, the managers are still there for you and help any way they can with your career goals. I love Behavior Frontiers, and am so glad I have the opportunity to work here! Not to mention you get to work with super great kids :)

Cons

There really aren't any cons that I have about the company. The cons are the same as any ABA company-clients cancel. It sucks. But it happens, and no one can control that. Scheduling and management try to find you a fill in case, but sometimes there just isn't one. It can be hard to get to full time hours since the kids are in school so hours are limited. I feel like they tell you this in the interview and there isn't a false idea of how many hours you will get or anything. If you want full time and have open availability, the managers and schedulers try to get you there. They also definitely work around your schedule if you have more limited availability.

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Behavior Frontiers Response
6y
Thanks for your valuable feedback! We love hearing that you felt you were properly trained when you first started - it's the only way to ensure our clients are truly receiving quality services, and we wouldn't have it any other way. It's also testament to our management staff in OC that you feel well-supported with regular visits to your sessions, and feedback from your managers - there's no better way to learn! We do - like others - struggle with some client cancellations, but our schedulers work tirelessly to try finding another session for our behavior technicians, or offering administrative work to supplement those times when clients cancel.
2.0
Jun 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Supervisors and other RBTs are great, the job is fun and there is some room for upward movement in the company

Cons

The scheduling and billing departments really struggle. I would get calls to fill in on therapy sessions that had already started, have the wrong location on my schedule, not receive calls when my schedule changed and have sessions marked as "training and admin" rather than "direct therapy" when they shouldn't have been (training and admin rate is about $5/hr less than direct therapy). No one in the scheduling department answers the phone and the Denver region doesn't have a scheduler in the same time zone. Scheduling also has way too many cases to handle per scheduler. Billing forgot to register my personal information to my ALINE card upon resignation after 2 years, they locked sessions on my timesheet that were incorrect so that I was not paid properly and I have heard multiple parent complaints of receiving invoices late or receiving invoices long after they had ended services.

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Behavior Frontiers Response
6y
Thank you for your feedback regarding our Denver region. The Denver clinical team focuses on providing quality services through extensive BCBA supervision, individual client team meetings, and whole team socials. The RBTs and BCBAs work together to provide each client with the most effective ABA services. Based on your feedback, we will review the scheduling and billing procedures for that location to determine if there are any areas that we can improve, so that families continue to receive excellent ABA services in the Denver area.
5.0
Jun 12, 2019

Behavior Therapist

Recommend
CEO approval
Business Outlook

Pros

This company has great BCBA's/Superviors to help you learn and grow with the company.

Cons

None that I can think of

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Behavior Frontiers Response
7y
Thank you for the time that you dedicated to our clients! Best of luck in your future endeavors!
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Glassdoor has 576 Behavior Frontiers reviews submitted anonymously by Behavior Frontiers employees. Read employee reviews and ratings on Glassdoor to decide if Behavior Frontiers is right for you.