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Benchmark Education

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Benchmark Education reviews

2.5

27% would recommend to a friend

(190 total reviews)

Tom Reycraft

38% approve of CEO

33% positive business outlook

Benchmark Education has an employee rating of 2.5 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Benchmark Education employee rating is 33% below average for employers within the Education industry (3.7 stars).

Reviews by job title

190 reviews
1.0
Jul 6, 2016

Disfunctional Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's free lunch on Wednesday, beer on tap in the kitchen. You'll need it. There are some fantastic people there to work with. If you live in Westchester it's certainly easy to get to.

Cons

Everything else. Management is abusive. One half of the wife/husband team that owns the company yells and screams constantly, the other is just passive-aggressive about it. Constant insults, personal attacks, generally unprofessional behavior. There is no clear direction. Whoever is newest is their darling for a few months, until the next person comes along with a flashy new idea. This means nothing is actually followed through to the end, fully. Lots of half-baked projects and ideas, very few completed. If you think screaming is an acceptable management style, more power to you. I don't, and if you don't, run far away from this company.

2.0
Dec 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Other reviews have consistently noted poor life/work balance at Benchmark, however as a Software Engineer based out of Arizona mine was incredible. Benchmark was non-intrusive to my personal life and always respected my time off. The health benefits were excellent. I was provided with a company wide health reimbursement account which reimbursed 94% of my insurance deductible and covered all prescriptions 100%. No matter what happened, my annual out of pocket expenses could never be more than $414, prescriptions included.

Cons

Let's get down to brass tacks: they won't pay you what you're worth, and they certainly won't give you a raise, nor a promotion. I was hired for $67k in Sep 2019 in Tempe, AZ, which was fair, but 2 years later in Dec 2021 my salary was still $67k. Adjusted for inflation: that's $61,600 in 2019. I never received an annual review from my manager. My teammates had the same problem. We suspect this was no accident, but rather to avoid any talk of raises. A teammate directly asked for a raise 2 months ago, and was told they'd be gotten back to. Never happened. A business analyst asked for a raise. They got 1%. All 3 of us had been with the company for over 2 years. When I quit for a new job with a better salary plus stock options, they counter offered at 90% plus more PTO. That's insulting. My manager justifies this by saying market research shows I'm not worth any more than that due to my experience level. Market research?? I have an offer letter, you nitwit. They believe it's cheaper to let go of an experienced dev who understands the legacy code, and replace him with a fresh out of bootcamp dev. Seems foolish, but I'm no bean counter. I also never received an exit interview. Probably because they don't want to hear the next part. Production is on fire. Everyday. It's insane how many IT requests the clients are filing these days. That's because Benchmark can't stop outsourcing work to cut-rate vendors like IntraEdge and Hurix. I weep for the codebase. These vendors provide Benchmark with cheap devs in India by the dozen, and you get what you pay for. Many work tickets are still open after 6 months. Forget programming! We literally have to teach these "devs" how to use a web browser! And the work that eventually gets merged... it wouldn't even rate a D+ from a community college. Production is swallowed in flames.

1.0
Aug 26, 2021
Recommend
CEO approval
Business Outlook

Pros

The company has a good product with a creative and inclusive community of workers who are far too talented to work there. I wish I could say a lot of good things about this company, but at this point, I cannot. The entire company is suffering from an overall lack of maturity and the culture is terrible. You are only as good as your last mistake, and that's the mostly positive thing I can say about the company.

Cons

Senior management acts as if they care, but that's all talk. The CEO is bi-polar and has no problem publicly humiliating you. You are only as good as your last mistake. The technology leaders are not as skilled as their team members, but micromanage every single detail as they try to steal your confidence. They talk process and controls while the company is grossly understaffed, so the team carries the burden of process without adequate support. There is an overall lack of integrity and character in every single C Level Executive, a lot of finger pointing and lack of accountability. I genuinely wanted to be happy there but it's far too dysfunctional for that. I wouldn't recommend this place for anyone, not even as a starter role. And the pay is way under current market, plus you rarely, if ever, get a raise. No yearly increases. Even reviews are rare.

Viewing 16 - 18 of 190 Reviews

Glassdoor has 211 Benchmark Education reviews submitted anonymously by Benchmark Education employees. Read employee reviews and ratings on Glassdoor to decide if Benchmark Education is right for you.