Benihana reviews

3.0

26% would recommend to a friend

(839 total reviews)

Thomas Baldwin

28% approve of CEO

22% positive business outlook

Benihana has an employee rating of 3.0 out of 5 stars, based on 839 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Benihana employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

839 reviews
1.0
Sep 30, 2025

Dont work here as a server

Recommend
CEO approval
Business Outlook

Pros

- It's easier to get hired (due to high turnover). - If you are good and a hard worker, I have seen people earn promotions.

Cons

- The company expects you to learn new training online off the clock. - Very steep tip out and tip out is based on the subtotal of the bill, not the tip given, so if the tip is around 10% or less, you make no money or lose money on that check. - In my experience, they overhired and now have us all fighting for shifts. - They continue adding more responsibilities/risks to servers while expecting the servers to be faster and happier to work.

2.0
Sep 24, 2025

So very sorry

Recommend
CEO approval
Business Outlook

Pros

As hard as I'm trying, I can't think of any.

Cons

Poor, unsupportive, unstable Upper Management.

2.0
Sep 22, 2025

Mediocre

Recommend
CEO approval
Business Outlook

Pros

Coworkers were very friendly and willing to help.

Cons

Management and organization needs work.

Viewing 28 - 30 of 839 Reviews

Glassdoor has 852 Benihana reviews submitted anonymously by Benihana employees. Read employee reviews and ratings on Glassdoor to decide if Benihana is right for you.