Benihana reviews

3.0

26% would recommend to a friend

(839 total reviews)

Thomas Baldwin

28% approve of CEO

22% positive business outlook

Benihana has an employee rating of 3.0 out of 5 stars, based on 839 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Benihana employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

839 reviews
5.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Good money, and managers are awesome as well as guests

Cons

None that i can think of

1.0
Oct 28, 2025

Horrible corporate management

Recommend
CEO approval
Business Outlook

Pros

Hit or miss on making good money.

Cons

High tip out to chefs. If not tipped on a bill you are still required to pay the tip out to the chef. They under-schedule and bombard you with extra work. No auto gratuity even on parties of 10 or above. The one group who acquired Benihana creates shady rules and makes restaurant managers take the heat from disgruntled employees.

Viewing 22 - 24 of 839 Reviews

Glassdoor has 852 Benihana reviews submitted anonymously by Benihana employees. Read employee reviews and ratings on Glassdoor to decide if Benihana is right for you.