Horrible corporate management - Server Benihana Employee Review

1.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Hit or miss on making good money.

Cons

High tip out to chefs. If not tipped on a bill you are still required to pay the tip out to the chef. They under-schedule and bombard you with extra work. No auto gratuity even on parties of 10 or above. The one group who acquired Benihana creates shady rules and makes restaurant managers take the heat from disgruntled employees.

Explore other reviews about Benihana

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great money and people to work with

Cons

None as far as I can see

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money once you build your own routine and build a relationship with regular customers.

Cons

The clientele can be very impatient, obnoxious and entitled, and it is not the healthiest work environment which adds to the stress. It can also be very unorganized and frustrating to be around.

See reviews by: Helpful|Rating|Date|All