Benihana reviews

3.0

26% would recommend to a friend

(839 total reviews)

Thomas Baldwin

28% approve of CEO

22% positive business outlook

Benihana has an employee rating of 3.0 out of 5 stars, based on 839 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Benihana employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

839 reviews
1.0
Aug 10, 2015

Manager

Recommend
CEO approval
Business Outlook

Pros

50% off on meals, and a decent salary

Cons

Corporate will make company changes at the drop of a hat. They also cater to a lower demographic that is prone to complain and expect you to please every guest while build sales. Their buildings are in constant need of repairs, and those repairs count against your bottom line, thus making it hard to bonus. HR LITERALLY RUNS THIS COMPANY! If you receive any HR complaints you can and will be terminated, no matter if it is by a guest or employee. Watch the RM's of this company, as they will manipulate you badly, and hold everything against you.

1.0
Apr 8, 2015

Corporate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and some of the people to work with was a pleasant experience.

Cons

Upper management is tearing down the foundation that this company was built on. Too many good loyal employees let go because they did not fit the future plan of the company. No fault of their own, at the wrong place at the wrong time. Do not recommend working for this organization.

1.0
Aug 9, 2013
Recommend
CEO approval
Business Outlook

Pros

They close from 2:30-4:00 everyday and feed the staff. I've never seen this at a restaurant before.

Cons

The location I was training at had an infestation problem. When I brought this to the attention of the GM and Regional Manager I was then let go and told I was " overqualified" They upper management seems to operate as if they are not in America and have no respect for values or integrity. The 3 units in the area I was training at had been operating with 2 managers each for months and were not providing days off. Senior management should have stepped in to aide the managers on site.

Viewing 1 - 3 of 839 Reviews

Glassdoor has 852 Benihana reviews submitted anonymously by Benihana employees. Read employee reviews and ratings on Glassdoor to decide if Benihana is right for you.