Worst experience possible - General Manager Benihana Employee Review

1.0
Aug 9, 2013
Recommend
CEO approval
Business Outlook

Pros

They close from 2:30-4:00 everyday and feed the staff. I've never seen this at a restaurant before.

Cons

The location I was training at had an infestation problem. When I brought this to the attention of the GM and Regional Manager I was then let go and told I was " overqualified" They upper management seems to operate as if they are not in America and have no respect for values or integrity. The 3 units in the area I was training at had been operating with 2 managers each for months and were not providing days off. Senior management should have stepped in to aide the managers on site.

Explore other reviews about Benihana

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great money and people to work with

Cons

None as far as I can see

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money once you build your own routine and build a relationship with regular customers.

Cons

The clientele can be very impatient, obnoxious and entitled, and it is not the healthiest work environment which adds to the stress. It can also be very unorganized and frustrating to be around.

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