Bentley Systems reviews

4.0

77% would recommend to a friend

(1,424 total reviews)
avatar

Nicholas Cumins

87% approve of CEO

69% positive business outlook

Bentley Systems has an employee rating of 4.0 out of 5 stars, based on 1,424 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bentley Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Nov 28, 2017

Working Here Means Taking a Job, Not a Career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extremely Flexible, perhaps the most flexibility in the industry. Team members are typically good people to work with or at the very least not hostile. Friday after Thanksgiving and a day next to Christmas included in days off. A few food provided events through the year which are great for team building. Your bank of days off roll over from year to year, meaning the use it or lose it policy is based on a cap rather than year end. If you are a self starter, you can expect virtually no oversight. This means you can run things you are assigned to however you want. Your direct manager can offer you small incentives if you work very hard. Folks are very understanding to personal situations you may need to address.

Cons

General Cons: Bentley utilizes a pay structure they call "On-Target Incentive" or OTI which are covered in depth by other Glass Door reviews. What to take from this in particular is 1. If you take a position here, be VERY clear about the breakdown of your salary. Your base pay is what you will receive every two weeks. Your OTI is what you will receive every three months. This amount will be either increased or reduced by a percentage. While I have heard of increases over 100%, my department has always taken large reductions, typically 10% or over. My advice would be to multiply your yearly OTI breakdown by 85% and add it back into total salary to determine what you will truly make here. Lastly, you will hear of the GPS bonus which some recruiters and managers attempt to add to your salary. Be clear that this is not guaranteed, and since 2015 has been paid out at a rate so low, it cannot be counted on. Mine is in the thousands for instance, but I have only seen $300 or less from it. 2. Be CLEAR that OTI is NOT bonus money. This is your money paid at different increments against a percentage. You must also be clear that you do NOT control or contribute to that % in most positions. The official stance is that you contribute 20% to it. Most organizations and folks I've surveyed say they don't even set up yearly goals to meet. 3. You need to be clear that a promotion means more money into the OTI setup before your base pay. That means you may end up accepting more responsibilities while making the same amount of bi-weekly pay, seeing an increase that Bentley owns every three months. 4. One question I was refused a clear answer on was, when I depart, will I see a partial payment of my OTI pay from the first date of the new quarter to my quit date? That means you may walk away from a significant amount of your own money. It is hard to time departures, but just be cognizant of this. You can only accumulate 120 hours of vacation at any given time. This means that in the event you are near your cap, in order to prevent cheating yourself, you must take vacation days at random. You may find that to be difficult depending on how much ownership you take on your work. It's hard to take a vacation day in the middle of a crisis. See below where I describe how that is a likely scenario. Bentley as a whole lacks infrastructure folks who work at other companies may be accustomed to. One piece of advice I wish someone would have mentioned to me before taking the job was that Bentley is NOT a software development company. Executive management does not care about software methodologies, Application Life Cycle Management, project infrastructures, reusable collateral, and anything else that you would come to expect from a mid-size company that delivers software. They do care about selling products before vetting out possibilities, making terrible sales deals that result in losing money but via resourcing and creating less than desirable working environments. Sales and leadership make very poor business deals which result in impossible aims which are typically late in my experience. I have outright heard that we "sell first" then figure out resourcing and execution and was on a meeting where such a thing was done. The advice here is that Bentley is not a software development company. Bentley is a sales company. That means the lack of infrastructure is worked through and even accepted rather than substantiating any sort of internal corporate infrastructure. Job Specific Cons: The lack of infrastructure I mentioned above completely decimates ones ability to provide good work. Items in the ALM framework for instance that other companies may take for granted, like Quality Assurance, are rare or absent from Bentley's methodology. Developers are typically the recipient of difficult work items to complete with minimal requirements that can change after assignment with little ownership either taken or given to individual assignments. "Resolved" cases are typically "tested" manually by a person or people which result in more defects arising from new product features or fixes to broken existing ones. You either take ownership of someone different's failed work or you absorb it. The end result always effects the userbase for the product your working in. Users grow to hate your team pretty quickly, so if you are customer facing like a consultant or project manager, your days consist of apologizing. While the team dynamic is here for most teams, it is meaningless when thrown into the fail and explain life cycle that results here. Like mentioned in other posts or above, career movement is something to be wary of due to the OTI structure. It is also not at all merit based. If you negotiate your career forward or yourself into a different role, you have a better chance to do so with leverage such as an offer letter than with hard work. However, it does not seem to improve your quality of work. Other items folks may also call cons include the constant reorg nature of Bentley. Some staff have had over 5 managers in three years, an uncomfortable amount which makes it hard to build upward relationships. In conclusion, if you combine some the elements of not moving forward, having work you cannot fulfill, and unrewarding work with no possible movement forward, if you accept a position here you are not accepting a career, your accepting a job. If you are joining early in your career, you will not learn crucial basic business skills which predominately would help with communication. If you join later in your career, you will essentially lock yourself into a very hard lifestyle. Note that I mentioned flexibility is a plus, but its often wasted on managing work outside of what most would consider regular business hours.

avatar
Bentley Systems Response
8y
Thank you for your feedback. We are glad you enjoy the flexibility we offer, and are happy to answer your questions regarding your compensation plan - please reach out to your local HR representative or escalate if you're not receiving the answers you seek. We strive to pay for performance and recognize individual and team goal achievement with our variable pay plan, but are aware our current system is not perfect. We are continually evaluating our compensation structure as part of our total rewards package with executive management, and your feedback will only help us to improve.
2.0
Jan 11, 2018

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Work life balance, flexible hours, benefits, autonomy, opportunities to work anywhere in the country/globe and to try on new hats. Good middle management that will go to bat for you. Growth in Asia. The software is very well respected.

Cons

-- Pay is not competitive. -- SAP CRM is a bear, and the data entry required for sales opportunities is a full time job in itself. -- Lack of consistency. Overhauls in sales approach and strategy are undertaken every few years, and if you're there long enough, you see that it's a cycle where approaches that failed 5 years ago are brought to the surface as a new and innovative way to increase revenues. Blind squirrel chasing a nut with no end in sight. -- incompetence of exec sales mgmt. Every sales rep there knows what I'm talking about. And I don't mind saying it because they aren't just managing their goals poorly, a few key execs are utterly unstable a-holes to boot. Many others come from project mgmt and have much less sales experience than is needed for a company with Bentley's lofty goals. There is zero marketing support, there are 50+ very complex products that we are asked to sell, and finding collaborative support is like playing darts blindfolded. -- good luck getting a project established to implement what you sold. Services won't budge on planning the project until there is a PO in place, which results in you telling your new client that the project might get started by April. Not a good way to kick off a business relationship. -- ProjectWise is a hell of a product but the implementation services team is being held together by dollar store duct tape. If a couple of excellent implementers leave the company, we are effed. -- the comp plan is a farce. Reading the fine print isn't enough, because there will be a piece of the plan that you don't know is there until you finish the year and find out why you made $30K less than you thought you would. You better keep your own spreadsheet of your sales because the internal systems will fail you every time, causing you to have to fight for your earnings at the end of the year (sometimes with the very top of the organization) , because invariably a few sales will be missing. There is ALWAYS a way to curb your commission at Bentley. BTW, sales directors, its against the law to tell your reps to not discuss your salary with other reps. I was asked to do this no less than five times. -- we are aggressively trying to go public or get bought, so the current goals are extremely aggressive and untenable. Bentley hasn't grown organically by 10% in 20+ years, yet those are the annual goals. Those goals aren't met, so they lay off good people, restructure (blindfolded), set higher goals, and fail to meet them again. -- many very solid employees of this private company have been there for 20+ years and have stock that will only be exercised when they sell or go public. Many of these employees would have left a long time ago without the golden handcuffs. They want their fat check, and that is understandable considering the sweat equity. But the morale of many of these workers is very low. They want to go, but they are stuck. And this reduces morale in all groups. -- licensing programs are overly convoluted. I wish we'd keep it simple with the move to the cloud, but Bentley seems to believe we can make a better wheel than all those tech companies that are way more successful than us.

2.0
Sep 19, 2016

Company Culture has Changed Dramatically

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, talented people Work/life balance Good benefits

Cons

Company used to have an employee-focused, family feel, which has noticeably shifted. Unfortunately, there have been many layoffs of late, which appear to be indiscriminate. Some exceptional employees have been let go. HR is ineffective in dealing with toxic/troublesome employees. Serious issues have been ignored. In some cases, the toxic employees appear to be coddled and indulged by HR, rather than disciplined. This ongoing problem obviously has a significant effect on morale.

Viewing 4 - 6 of 1,424 Reviews

Glassdoor has 1,684 Bentley Systems reviews submitted anonymously by Bentley Systems employees. Read employee reviews and ratings on Glassdoor to decide if Bentley Systems is right for you.