Bertrandt reviews

In one word: Management! The management of the US location is the worst I experienced in my whole career (10+ years). The focus on KPI's and the (their personal) end of the year bonus are the only drivers for the daily decision making. There is no long term plan / strategy and no focus on having a good, healthy relationship with the customer. Decision regarding salary, position and who stays in the team is based on personal feelings/relationship of the management to the employee instead of performance and credibility at the customer. Which makes partly sense, because the decision makers have no idea about the performance of the workforce (and they don't care). Besides that, they lie - to the customer, to the employees and most likely to themselves too.

Company management does not actually see your day to day work performance. Company management has focus on KPIs that keep them from losing money - basically their bottom line. Company management tends to look out for themselves and increasing money in their own pockets than they do of the team working directly with the customer. Company management will focus on maximizing their profit while using workers that don’t have the right experience or lack appropriate training instead of providing quality employees to work on behalf of the customer.