Best Buy reviews

3.5

59% would recommend to a friend

(41,880 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
2.0
Dec 19, 2012
Recommend
CEO approval
Business Outlook

Pros

As with many jobs, there are a lot of great people who work for Best Buy The discount is excellent There is plenty of room for advancement

Cons

Complete lack of alignment or clarity from the top of the organization Consistently changes course, often 180 degrees, often within the same calendar year

1.0
Sep 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Working around electronics, technology, if you are into that sort of thing.

Cons

Best Buy is getting the squeeze from HQ, because it is not making the "stock holders" happy. Working at Best Buy, you will hear A LOT about the stock holders. It seems Best Buy is working for the stock holders, and not the customers. Best Buy is slowly falling into the abyss much like the titanic because of competitive online shopping, mainly Amazon. Best Buy's capsizing is inevitable, but the management (feeling pressure from HQ) is trying to frantically plug as many holes as it can. This means downsizing staff and significantly less management (ask any current Best Buy employee about the recent downsize). This means no room for advancement. Also from the pressure comes 'performance' write-ups (counselings). If a customer wants to buy a flat screen TV, you must attach X amount of items to the TV to sell along with it (cables, service plan, ect.). If the customer doesn't want any of that extra stuff, you will get a counseling. This is their way of trying to make you into the creepy, pushy, annoying sales rep that will make the stock holders happy. But they don't realize that this pushes away customers, accelerating their demise.

2.0
Sep 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Overall, the company is fun to work for, they have a wonderful benefit package, fair perks, and a pretty solid 401k match. Generally, the environment is enjoyable and people are friendly.

Cons

I would say that the overall direction of the company as of late is downward. Middle management in the company is preventing any sort of growth, and the annual restructure limits it even further by temporarily displacing people and then relocating them to lateral level positions, new responsibilities and new employees. This constant state of change allows people in middle-upper management to stay busy until the next restructure, while not enabling growth for the company. You will find yourself satisfied with the current, but with little prospect for future development because of the companies inability to let go of old, no longer performing talent.

Viewing 316 - 318 of 41,880 Reviews

Glassdoor has 43,433 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.