Life of a top sales expert in bestbuy
Pros
The team mentality and the coworkers I work with make the daily grind much more bearable. Discounts and accommodations for vendors are great.
Cons
Not Fairly paid, No commission, almost non existent bonus structure. Hardly any room for vertical progression in the company in the store you start in. Sales managers and up want commission like results from non commission employees. Your sales metrics are tracked daily, and you have a daily sales goal but they say your sales don't matter and not to worry about your numbers, but use your metrics as a weighted average for your performance review. No monetary incentive to keep your sales up, only the fear of getting wrote up or put on a performance review. Over time have consistently shrunk our short term incentive plan. You used to receive "path to excellence" points for getting surveys, hitting your goals, if you were a go getter you could receive upwards of $200 worth of bestbuy certificates a month in the form of points, but that's gone now. Customer surveys are a focal point. They want you to put your name on every reciept to try and get a survey regardless if the customer experience was good or bad, and now your personal survey score is a 30% weighted metric in your performance review. Biggest problem is unfair pay by far.
