Best Buy reviews

3.5

59% would recommend to a friend

(41,876 total reviews)
avatar

Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
3.0
Jun 3, 2010

A good place to start a retail career...BUT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay Good benefits package flexible schedule

Cons

favoritism incompetent management people who don't work as hard get promoted first, go figure

5.0
May 30, 2010

Best Buy made me a better person

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best Buy is an amazing place to work. I can always count on being challenged every day to put my best foot forward. Every day I see the quality of my work come alive in those I develop to one day take my place so that I can confidently move to the next level. The salary and benefits are wonderful and I am proud to be a part of this company.

Cons

I want to first say that the company itself is true and just, but sometimes it's the 'people' that work for the company that make sour impressions. I believe there should be a pay system that is consistently based on performance and not so much left up to someone who is inconsistent and unfair. Do not mis-understand, I know that Best Buy pays well; however, the system of how that pay is decided is not uniform throughout.

3.0
May 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Competitive pay - for retail. Flexible schedule - particularly for those in school. Co-workers. Opportunities to learn about new technologies. Tuition assistance for FT employees.

Cons

The promotion flow is PT -> FT -> Senior/Sup -> Manager. If you don't want to be a retail manager, there is nowhere else to advance. All the positions within a store are essentially the same - Operations, Sales, Geek Squad. It's all customer service and sales. No way to really change pace/job duties, unless you hide yourself in an inventory position. Mind-numbing repetition - having the same conversation with 50 different customers a day, same music playing on the radios, same video on loop on the HEET wall. Chalk-talks. No sense of accomplishment, very little challenge, no personal space. Varying work shifts - close, open, 4 hours shifts, inconsistent breaks. Sunday morning meetings, Black Friday, working on holidays. No insurance, tuition assistance, vacation, sick, or personal time for PT employees.

Viewing 41728 - 41730 of 41,876 Reviews

Glassdoor has 43,427 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.