Best Buy reviews

3.5

59% would recommend to a friend

(41,822 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
3.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Nice place to work if you don't mind dealing with all sorts of customers. Employee discounts are nice if you enjoy spending your measly paycheck on the over priced products. My coworkers are really nice but don't seem interested in working there. very few are interested in career advancement as they use the place as a stepping stone for better jobs elsewhere.

Cons

Not enough product training and opportunities for advancement can be skittish. For example I wanted to advance to an assistant manager position but was told that I do not qualify and of course was passed over by someone else who was new and did not have any managerial experience.

1.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

I love technology and it was easy for me to sell cameras to people! Your usually there to provide insight to customers who are not aware of tech and I have a gift to make it understandable.

Cons

For one your never compensated for what you sell. I outsold every single salesman yet there is no way to track numbers! They need to offer incentives for sales people because they are the ones doing the sales not the managers. Also management demands you to shove the protection plan down the throat of each customer. Yet if you get 95% success rate with protection plans you do not get rewarded! The manager does! This is backward business and it is complete BS. Best Buy stresses that the employees are not on commission so the "customer" does not feel rushed! This is complete BS because every manager is on commission. It looks good on paper now but wait in 5 years when you have a bunch of stoner's and drugy's who will only take the shady $10 an hour job.

3.0
Jun 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Some reasons to work at best buy is that they have great benefits for employees. Especially to buy the products that they sell in the store it is almost dirt cheap. they also ofer health and 401k. they have a friendly atmosphere trying to create an exciting place to work.

Cons

As a parttimer, i received unreliable hours. Sometimes I would get 5-25 hours depending on how busy it got. Also expect to work after thanksgiving and during the winter holidays. It is a very corporate structure, almost like a machine like feel. To get anything done, you have to follow Standard operating procedures.

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Glassdoor has 43,371 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.