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      Best Buy

      Engaged Employer

      Best Buy reviews

      3.5

      59% would recommend to a friend

      (41,822 total reviews)
      avatar

      Corie Barry

      35% approve of CEO

      38% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      42K reviews
      5.0
      May 31, 2008

      Best Buy. One of Fortune Top 50 Companies.

      Customer assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoy working at best Buy because of the Friendly work environment. Best Buy is the type of company that accepts anyone rather its through Disability, Handicapped, Sexual Preferences and so on. Through out the years while working for Best buy, I have seen people come and go, But everytime a new employee is hired, there is always something differnt about them, and thats what I like about this Employer.

      Cons

      There really are'nt any downsides with working for Best Buy. Every Company has there Flaw, but Best Buy is the type of Company to where you come and, do what you have to do, but at the smae time have fun, and you want have any Downsides with working for the Company.

      5.0
      May 31, 2008

      Best Buy is a great place to have fun while being the best!

      Geek squad, agent (cia)
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a fun place to work, you get to meet great, cool people, the pay is not bad for the work, and the employee discount is amaizing. They are like my second family. As an example, my store is really laid back and will host fun games. Such include going outside and playing football before the store opens on Sundays. We have a softball team which play's other Best Buys around the city. All the departments try to help each other out and we all try to succeed while having fun. Managers don't harp on us for not selling a certain number of things and we all approach our success in qualitative terms.

      Cons

      It can be a little stressful if you don't know what you are doing and the rules and systems of Best Buy can make it really confusing. Certain customer service issues are the worst as customers always think we screw them over or blame us for their product not working and request we fix it for free, even when it is only under a manufacturer's warrenty. Also, we try to get so many things at once in terms of metrics for the store. On each sale (think computer sales for this example) we need to get not only the proper product, but any accessories, Geek Squad services, appropriate software, service plans, branded payments (Best Buy Credit Card), Reward Zone, and anything else to make sure the customer is getting as much benefit as possible out of their experience. Trying to balance getting all these things on each customer without being longwinded and seeming like you are forcing them into a deal is a bit hard to do.

      Viewing 41809 - 41811 of 41,822 Reviews
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      Glassdoor has 43,371 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.