Best Buy reviews

3.5

59% would recommend to a friend

(41,822 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
4.0
May 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Flexible, Good Co-workers, Easy Advancement, Fun Environment, Great Discounts, Good Customers, Easy job employment, Weekend Store, middle class to high class customers, Various computer problems and setups, Environment backing from managers and Geek Squad, Tools and Software supplied, Knowledgeable techs and double agents, Great profit share program, supportive corporate offices and branches, great full-time benefits, Nice 401k plans, easy movement to Double Agent, 40 hours plus hours for full-time with overtime for most hard workers, Opinions suggested improvements, great first time position in computer technology.

Cons

Poor Manager, Lack of on job training, Require Meetings, Lack of hours for part-time, little advancements in part-time positions, fast turnover rate for new employees, little or no extra help on weekends and busy nights.

2.0
May 30, 2008
Recommend
CEO approval
Business Outlook

Pros

The employee discount policy is one of the greatest benefits of working for the number one consumer electronics retailer in America. Paying 5% over Best Buy's cost for nearly every item in the store is one of the best benefits offered by this company. The medical/dental/vision plans offered are mediocre at best, other retailers offer slightly better benefits. As for financial benefits (Stock Purchase program, etc.) there's nothing special about Best Buy.

Cons

The downsides of working for the company are the management in some stores, and the fact that they change their focus weekly. (i.e. if something isn't working to produce revenue or desired results after just one week, they change the focus of the entire store. This has a see-saw effect on the financial results, and effectively eliminates the opportunity for employees to earn a bonus.

5.0
May 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Compared to the world of retail jobs, Best Buy tries to hide this and make it seem like a job of much higher status. This presentation that Best Buy displays to new employees empowers you to work in a more respectable manner rather than you thinking that you have a lesser-status job. Next, they do not throw you into the battlefield immediately, they make all employees work one month without the blue shirt in order to be trained on and off the store floor. You don't have to know a whole lot about technology to get a job at Best Buy, overtime you are trained to learn about the products that are sold and how they benefit the customer's needs. The discount is unrivaled to any electronics and\or department store. I can't provide the details on it due to confidential issues, but it is generous.

Cons

Once you are fully trained, you are expected to make sales like a machine. Getting management to notice your great sales is overshadowed by any time you don't perform as well. If we we're commission based in some way, it would truely make efforts to sell products more worth it. You also have to constantly track your sales on a sheet, which gets very tedious and actually hinders you from making more sales. Most of the time it doesn't even seem like management has time to look at those sales tracking sheets anyway. Overall though, if you plan to work retail, Best Buy still shines over your other options.

Viewing 41812 - 41814 of 41,822 Reviews

Glassdoor has 43,371 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.