Best Buy reviews

3.5

59% would recommend to a friend

(41,822 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
2.0
Jul 13, 2010
Recommend
CEO approval
Business Outlook

Pros

On-site fitness center, excellent company cafeteria with healthy foods, cool architecture and landscaping at HQ.

Cons

Many software projects are led by Best Buy employees who have zero software knowledge or experience, and this leads to incompetent decisions and frustration for people who actually know what they are doing. Their marketing is also archaic, and even though many of the employees think they have "innovative" ideas, if they would just do a few minutes of research on Google, they'd find out that they're actually doing things that savvy competitors did about 10 years ago!!

2.0
Jun 8, 2010
Recommend
CEO approval
Business Outlook

Pros

ROWE (results only work environment); Employee discount is nice benefit; Campus amenities including wellness zone are great; People are very friendly.

Cons

Career development is frequently neglected. Career paths are not clearly defined. Slow growth has led to scarce internal opportunities. Previous work experience is often under valued. Difficult to obtain tools needed to perform job properly.

1.0
May 28, 2009
Recommend
CEO approval
Business Outlook

Pros

The discount and product knowledge are the only reasons to consider a job at Best Buy. Cost plus 5% make cables and accessories almost free. Being first in line to buy extreme discounted items is a big plus also but you'll have to haggle with hostile management for any type of deal.

Cons

Management. Best Buy's management is a joke. Managers spend the majority of any shift standing by the front door chatting with each other. Occasionally they'll take a moment to micro manage a task. Management is reactionary to an extreme, often times ignoring problems and expectations until the day before or of a district staff visit. General managers are almost completely disconnected from staff creating an environment of distrust. It is fitting that the most passionate Best Buy employees are the overpaid and under-worked management teams.

Viewing 40 - 42 of 41,822 Reviews

Glassdoor has 43,371 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.