Best Buy reviews

3.5

59% would recommend to a friend

(41,822 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
2.0
Apr 16, 2021

Steady Decline

Recommend
CEO approval
Business Outlook

Pros

Great technology, opportunity to get hands on experience with new technology and try out new things.

Cons

Heartbreaking race to the bottom in how people are treated. When I left the decline was in place, the core group or heartbeat that started Best Buy that was the culture of the company was leaving, the woman who should have taken over as its CEO did not and Joly took her spot. All of this was traded for short term results over the spirit and culture of the employee / customer experience. The company became very political, ignored the online war that was brewing and this agenda replaced taking care of people, both the employees and the customers. Sad it was an incredible company for so many years.

4.0
Jul 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Some of the best training in industry for a kid who had no experience in sales. Friendly store competitions. NOT COMMISSION BASED - Sometimes the store, occasionally your nearby stores too, would just have rough months, its very nice to not have to worry about the income being consistent, and, it helps you sell because you don't feel pressured to add a bunch of stuff they don't need so you can pay bills too. It lets you be honest and really find the solution they came in for - its something that the company pushes and its really really nice and very underrated.

Cons

Lots of working with people (its sales), so you can get some moody people. I didn't really like sales, but I loved the opportunity at Best Buy, but even though we had a small store, my hours would get cut because I was way below were I needed to be for sales, hard to raise that when you are in the store once every 7 or so days.

Viewing 13 - 15 of 41,822 Reviews

Glassdoor has 43,371 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.