Best Buy reviews

3.5

59% would recommend to a friend

(41,822 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
2.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

-CoWorkers were always great when you were getting along with eachother. -Great college job. - Great job to learn how to deal with customers/angry people. - Great environment when you find a good store (see Cons for more info) -Best Buy management pushed me to get my current job out of the company so I guess that’s a plus.

Cons

- Management can be a joke if the wrong people were hired. - Best Buy felt like High School with all the drama in it (though every non professional job is like that) - Retail sucks with the holidays and Best Buy always gets hit the hardest with angry customers....so knowing that you’re in for a world of pissed off Black Friday shoppers isn’t really a shocker. -(Personal experience) going up in the company is a joke if you don’t suck up 100% of the time. I was in the company for a long time, went into 2 different stores, multiple rebrandings, countless MODs and Sups, and the last store that I was in (store 2509) was a pure joke... Management is hand picked from the worst of the crop but they were liked by the GM, The GM managed a lot with her emotions which I found out first hand when she treated me like trash my last few days of working for her terribly managed store. Let alone the garbage gremlin human being of a supervisor that I dealt with every single day (the woman hated life and made her associates hate theirs which is why her turnover rate was atrocious). I loved Best Buy when I first started working in store 457 but my last store was pathetic and every associate that you see looking miserable there....was miserable for a reason.

3.0
Mar 4, 2018

In Home Advisor

Recommend
CEO approval
Business Outlook

Pros

Company vehicle and paid gas. Get to meet a lot of people and visit some cool residences. Deploy from your house, no need to go work at retail locations daily.

Cons

No time to take a lunch break (eat while you drive) you are expected to be on-time and your schedule never takes drive distances and traffic into account. Long hours salaried, work overtime no compensation. Work around 60 hours a week including "Days Off" (typical day is 12 to 14 hours only get paid for 8) A lot of pressure to sale $20k a week so you have to convince people to buy stuff they don't need instead of providing real advise, in the comfort of their home! Majority of people need to buy small cheap items ( $200 or less ) so its hard to reach weekly goals. Numbers are pushed to a point that is ridiculous. This is an hourly job, not commission yet you are expected to work like your life depends on getting every single penny out of each customer. You are responsible to meet your goals even if you are on vacation! ( expected to work while on vacation and days off) No demand for the Advisor services in certain markets, as some stores are not sending requests or promote the Advisor's availability. IOt might be hard in certain cities to make it and not get reprimanded for not meeting your goals.

4.0
Aug 31, 2016

Best Buy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool discounts, cool workers, pretty relaxing place to work if you are younger

Cons

Customers are extremely needy and get upset very easily

Viewing 16 - 18 of 41,822 Reviews

Glassdoor has 43,371 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.