Best Buy reviews

3.5

59% would recommend to a friend

(41,867 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
4.0
Jan 24, 2021
Recommend
CEO approval
Business Outlook

Pros

great coworkers, really nice and caring leadership for UX. No one leaves, which says a lot about the perception of BBY versus other opportunities.

Cons

teams vary, so some teams can be awful and some wonderful. Company re-orgs every year, which can feel opaque. Advancement opportunities feel limited at a point, and it feels like who is promoted sometimes is about seniority.

3.0
Nov 27, 2020

Customer Obsessed

Recommend
CEO approval
Business Outlook

Pros

Great work environment Friendly coworkers Great pay Wonderful Work/Life Balance - The managers here have an understanding that you have a life outside of work. As long as you communicate with them, they'll try to adjust your schedule accordingly.

Cons

If you don't meet certain goals, you won't get suitable hours.Sales are Best Buy's main concern. Not employees. If you can't meet goals, they'll just cut your hours and basically replace you. As much as Best Buy denies it, you have to up-sell. Best Buy just rephrases it as helping and enriching the customers lives. You have to tack on so much to every sale otherwise you're going to get a very annoying conversation from the manager on why you didn't add useless item to your sale. None of this is to say that everyone's experience will be the same. I'm not a salesman and I learned that while working here. If you can sell well and you can turn a $50 sale into a $300+ sale without the concern or guilt of upselling then you will be fine. Sales is a focus that the company has and you should have or you won't last long there.

2.0
Sep 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Being an employee has far better perks than being a leader for the company. Benefits (Health, 401k which is gone at this time, PTO use it or lose it).

Cons

ALL responsibility for others roles or lack of others work lands on leadership. Worked to the bone, making significant sacrifices just to hold the walls from falling over. Poor leadership everywhere, disengaged workers doing the minimum to get by and a huge lack of pride are present everywhere.

Viewing 157 - 159 of 41,867 Reviews

Glassdoor has 43,418 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.