Best Buy reviews

IT work in a retail environment. Retail pay, typically do not hire full time off the bat. Left before benefit plans were introduced (early 2019) to part time employees so should be available now. Often difficult to meet expectations due to operating within best buy and getting pulled from back to help with CA, Customer service related issues. Incoming Phone calls were predominantly meant for another department or needed to redirect client to 1-800-geeksquad. Could be fixed with a phone operator or two within the store.

You and all those people you work with who are excited about helping others seldom get to put their passion or skills to use. Best Buy is entirely driven by their top two profit-driving metrics: credit cards and total tech support. The leaders would have you all but lie to add another tally onto the board and could not care less about the customer having a great experience but care more about whether or not there was a credit card applied for or a Total Tech Support added. You're made to feel like a failure if you have a "good" sale that doesn't include a BP or TTS. It starts with the territory and district managers and trickles down to the GM's who pressure their staff to increase the numbers. The reality is you're working in SALES. This is not a job to have if you just love technology and helping people. You must have a driven/pushy sales personality but that's all you need to go far.