Best Buy reviews

Product knowledge is a must, while you're trying to run to the bathroom someone will flag you down and ask you how to connect their security cameras to their toaster, or the'll shove a tattered up cord in your face belonging to god knows what asking if you have it.....and your managers will force you to cover departments that you have 0 knowledge in which will be very frustrating and embarrassing if the customer needs help and advice....and you have these hourly sales expectations, not goals, but expectations, which are difficult to meet if you're part time....also your managers are up your *** about sales goals because they get like huge dollar bonuses while you get piddly bonuses because if the store meets goal everyone bonuses hut it's based on your paycheck, so if you're part time your bonus is like 30 bucks, and if you're a manager it's like a thousand, and the managers done even make the sales so they get on us peons to make goal.......smh

1. No one really cares about you. 2. You will never get ANY support in regards to a crazy angry customer. Just give in to the customer regardless how crazy they are because if it goes above you, senior leadership will fold. 3. You will be responsible for about 200 different scorecards or metrics. No exaggeration. 4. Your schedule will suck the life out of you. You will work most weekends and almost every holiday. 3-4 days per week you will get off of work no sooner than 8pm. You will be scheduled for 50 hours per week, 60 hours per week during the holiday season and any other time 'as needed'. There will be no comp time for the extra days. You can be fired for pretty much any reason at any time with no severance pay. They have a reorg about every two years. Your GM will either make or break your job. If you get a great one, don't expect them to stay in position very long, and lord only knows what your next GM will bring. We once had 5 different GM's work in our store in 3 years. They very much care about hourly employee turnover and don't care at all about salaried manager turnover.