Best Western reviews

3.4

52% would recommend to a friend

(2,360 total reviews)

Larry Cuculic

57% approve of CEO

42% positive business outlook

Best Western has an employee rating of 3.4 out of 5 stars, based on 2,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Western employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
5.0
May 11, 2026

Great

Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

Great company to work for even though I had change in careers!

2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The food that you’re serving is very good and appeals to a large clientele.

Cons

Management lets the employees run the show. They show zero authority, leading to employees that have been there a long time running the schedule and driving out others.

Viewing 10 - 12 of 2,360 Reviews

Glassdoor has 2,688 Best Western reviews submitted anonymously by Best Western employees. Read employee reviews and ratings on Glassdoor to decide if Best Western is right for you.