BetterUp reviews

3.2

48% would recommend to a friend

(485 total reviews)
avatar

Alexi Robichaux

53% approve of CEO

47% positive business outlook

BetterUp has an employee rating of 3.2 out of 5 stars, based on 485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

485 reviews
2.0
Jul 29, 2022

Shockingly low psychological safety

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission, people, and customers are great.

Cons

This was the most confusing onboarding experience I’ve ever had. Days spent sitting on several hours long zoom trainings. Many different systems where training content is held (CENTRALIZE, people!) Not only that, but I’ve found management is completely disconnected. I have no psychological safety with my manager, and I am not the only one who feels this way. It’s just known that he is terrible and no one seems to care. I don’t feel connected to the company. I’m not connected to my manager. And I feel stuck.

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BetterUp Response
3y
Thank you for taking time to share your thoughts here regarding your time working at BetterUp. We're sorry to hear that you didn’t enjoy your onboarding experience. As of June 2022, we launched a new in-person onboarding program in an effort to foster greater connection now that it’s safer to do so. We’re always iterating on ways to improve our orientation programs, and we’d be grateful if you shared this feedback via your onboarding surveys or with the Orientation Program Managers, since this will help us continually improve the experience for others. With regards to your comments regarding your direct manager, we always want to create an environment where everyone on the team has the psychological safety and support to thrive personally and professionally. We’d love to better understand the details of your experience so we can work together to resolve your negative experiences. Our anonymous employee feedback platform is always available for those who aren’t comfortable with surfacing feedback directly with their managers or HR, but these are the types of experiences we’d really like the opportunity to address, so if you’re comfortable with it, please reach out to your HRBP. We’re always striving to make sure the whole team has a sense of belonging and psychological safety here. - BetterUp HR Team
5.0
Jul 4, 2022

Hard work + personal and professional growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

competitive pay, meaningful mission, and peers that are willing to put in the work to bring BU to the next level.

Cons

at the rate BU is scaling there are many problems arising, but none that we can't overcome with the right focus, goals, and mindsets.

Viewing 301 - 303 of 485 Reviews

Glassdoor has 733 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.