I thought this was my dream job UNTIL
Pros
Pay came on time Opportunities for overtime Benefits
Cons
I genuinely thought this would be a long-term career when I first started. The company strongly emphasizes top sellers’ numbers during recruitment, highlighting that you can make “$20k a month.” What isn’t made clear upfront is how difficult that is to achieve and the reality of the product being sold. The marketing presents the company as if it offers debt consolidation loans. In practice, it is a debt resolution program. In my six months here, after speaking with hundreds of potential clients, fewer than 10 actually qualified for a loan. Many people calling in were financially distressed, needing a few hundred dollars to get through until payday, with maxed-out cards already in collections. Selling debt resolution to individuals in that position is extremely difficult. This role requires long, emotionally demanding calls and a very high level of presence with clients. While some people do very well, burnout is real. Over time, it became draining to speak with people who truly needed immediate financial relief rather than another long-term program. There is also significant commission clawback. If a client cancels within 90 days, commissions are taken back, and many clients do cancel. This adds financial instability and pressure. Training is another major concern. During training, you can be terminated for failing quizzes or assessments. Several people in my class left established careers to join the company and were let go during training. We started with 25 people, and only 13 made it to the floor. I remember reading Glassdoor reviews before starting and thinking I might have a different experience. Unfortunately, that was not the case. This role takes a very specific type of person to succeed. If you highly value peace of mind or ethical alignment with the sales process, this may not be the right fit.