Beyond, Inc. reviews

2.6

23% would recommend to a friend

(1,183 total reviews)
avatar

Marcus Lemonis

2% approve of CEO

17% positive business outlook

Beyond, Inc. has an employee rating of 2.6 out of 5 stars, based on 1,183 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Beyond, Inc. employee rating is 26% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Dec 22, 2009

:)

Recommend
CEO approval
Business Outlook

Pros

The people are very friendly. They are always willing to help eachother. There are a lot of opportunites to move up.

Cons

I dont like when you get moved to a specialty team and there is no kind of raise involved. We do A LOT more work than normal CS agents, so I feel even a slightest raise would be appreciated.

5.0
Dec 22, 2009
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, promotion opportunities and the general population are all above average. Your workload is quite reasonable and it's a fine place to make a living.

Cons

There's a lot of seasonal hiring and when the layoffs come around, some of the decisions seem arbitrary. Many good employees are at a risk for loosing their jobs and a lot of sub par employees seem to stick around much longer than you'd expect. There's also an odd emphasis on irrelevant issues like adherence to the schedule, even though calls and special projects make it difficult or inconvenient to take breaks at the exact time they are scheduled.

4.0
Dec 22, 2009
Recommend
CEO approval
Business Outlook

Pros

They have a relaxed and understanding environment, friendly coworkers, and can be flexible if you have scheduling needs. They empower you to actually help most customers without having to transfer all over the facility. plus it just feels good to hear a customer go from livid to grateful because you can do something for them.

Cons

It can very stressful when you come across issues that you cannot solve yourself or that will take a long time to notate and deal with properly. There is a lot of abuse that customers throw at you from time to time and there are times when the frequency of calls can get to you.

Viewing 1081 - 1083 of 1,183 Reviews

Glassdoor has 1,222 Beyond, Inc. reviews submitted anonymously by Beyond, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Beyond, Inc. is right for you.