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      BigCommerce

      Now known as Commerce

      Engaged Employer

      BigCommerce reviews

      3.7

      67% would recommend to a friend

      (479 total reviews)
      avatar

      Travis Hess

      46% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      479 reviews
      5.0
      Mar 16, 2018

      Down to earth, entrepreneurial and positive environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the most positive places I've worked. People are very supportive of each other and want to see you succeed. Employees are customer centric, and have a genuine desire to do the right thing for the merchants who use the platform. For people who love unraveling complexity, the challenge is right.

      Cons

      Information overload and challenges that come with working on legacy systems.

      5.0
      Mar 7, 2018

      Compliance Analyst

      Senior compliance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Information Security at BigCommerce is everyone's concern; broad support from the top so disruptive innovation is supported

      Cons

      BigCommerce caters hot lunch every day; I am in danger of gaining weight!

      1.0
      Feb 7, 2018

      Tech Support Ninja

      Tech support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free drinks and snacks

      Cons

      They emphasize culture by planning company wide events, but if you are a “ninja” who is scheduled to work, you will not have the chance to participate. While the rest of the departments went to the holiday party, ninjas who were scheduled to work were not able to go, no exception. You are allotted 10 minutes of away time From your computer. Every other minute must be accounted for. You are basically just going from call to call. I got yelled at one day for spending too much time on notes, and not getting to the next call quicker. This department is completely separate from the other departments at BC. Ninjas only have 30 mins to hang out during the company happy hour before they have to return to their computers, while the other departments hang out or go home.

      Viewing 346 - 348 of 479 Reviews
      Related searches: BigCommerce jobs | BigCommerce salaries | BigCommerce benefits | BigCommerce interviews
      ReviewsBigCommerce reviews

      Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.