employer cover photo
employer logo
employer logo

BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
5.0
Apr 19, 2018

A growing company with a great culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who work at BigCommerce are amazing - by far the best coworkers I've ever had. Being a part of a team of people truly focused on the same mission makes coming to work everyday worth it. Career advancement is also a big opportunity at BC, and a great place to grow in your career. Leadership is also always as transparent as possible with employees and customers, which has helped to create trust and build an environment that feels open.

Cons

There are growing pains as a startup moving into a more established space in the industry, such as inter-departmental communication and alignment across gtm efforts.

5.0
Mar 26, 2018
Recommend
CEO approval
Business Outlook

Pros

• The people at BigCommerce keep getting better and better. From the board, to the c suite, to directors and on down, the overall quality of the people at BigCommerce is better year over year (I've been with the company 3 years now). We truly have a wonderful culture here. • The company genuinely cares about the people and the customers we serve • The company's business prospects have never been more exciting! • The product we're building I firmly believe makes the world a better place (even if only a little bit). We're not curing cancer or solving global warming, but we are helping the world of commerce run better for both merchants and shoppers. • Benefits and pay package are competitive • Great office location in San Francisco (I like the Austin and Sydney offices as well)

Cons

We've got a complex product that does a lot of different things. It can take a while to get up to speed and it's hard to feel like you know about everything that's going on. We're not a 10,000 employee conglomerate, but we're not a 20 person start up either.

4.0
Mar 24, 2018

Positioned for Growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Very smart and bright people to work with - Lots of opportunity for growth - Interesting product - Catered lunches - Convenient SF location next to bart station - Unlimited PTO

Cons

- Complex problems to solve with technology and processes - Sometimes have to work long hours - Projects take too long to launch, not enough support and resources - Understaffed for all projects - Too many meetings!

Viewing 343 - 345 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.