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      BigCommerce

      Now known as Commerce

      Engaged Employer

      BigCommerce reviews

      3.7

      67% would recommend to a friend

      (479 total reviews)
      avatar

      Travis Hess

      46% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      479 reviews
      2.0
      May 11, 2017

      Losing Start-up Edge and Mission

      Engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Lots of smart, extremely kind people to work with - Feeling of satisfaction that the product is really helping merchants - Opportunity to do creative work and learn across departments

      Cons

      A little ways in to the classic "Agile Transformation" which is forcing all teams (including the Kanban ones) to Scrum. Even in the honeymoon phase, teams are obsessing over burndowns instead of creating value. Various people have been given authority to do this transformation for the sake of predictability. It's pretty clear this is a useful way of avoiding responsibility for mistakes and lack of vision between leadership in Product, Engineering, and Program Management.

      5.0
      May 8, 2017

      Great place to work

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      BigCommerce attracts the best talent in the industry, is hyper focused on its mission, and promotes a positive and supportive culture.

      Cons

      Turnover can be high in the sales and service functions

      5.0
      May 4, 2017

      Excellent Company

      Technical support ninja
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are so many, but here are some of the ones that specifically drew me to BigCommerce: - The culture. The people here are so amazing to work with. Everyone is happy to be here and happy to help with any questions or concerns. It's really refreshing. - The benefits. There are a lot of benefits you get just by being an employee, and then the medical/dental/vision insurance is well priced and covers quite a bit. - The management. This could be classified under culture as well, but being able to meet your entire management team on your first day, instead of just being stuck in a room with a trainer is really nice. I appreciated the fact that they took the time to make sure that we got to know everyone from facilities and management within our training period.

      Cons

      -Shift scheduling is a little weird, and they are 24/7 which means there is a possibility that you'll have the overnight shift. But, they do ask you if you are available for it when you get hired, and they won't put you on it if you say no.

      Viewing 370 - 372 of 479 Reviews
      Related searches: BigCommerce jobs | BigCommerce salaries | BigCommerce benefits | BigCommerce interviews
      ReviewsBigCommerce reviews

      Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.