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BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
1.0
Jul 25, 2025

Unfair hiring Practices

Recommend
CEO approval
Business Outlook

Pros

Salary good for freshers but not suitable for experienced professionals.

Cons

Only hiring for local candidates where qualified candidates are rooted out of the hiring process.

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BigCommerce Response
11mo
Thank you for taking the time to provide feedback. In order for us to learn more about your experience and how we can improve, please feel free to reach out to your HRBP.
1.0
Nov 7, 2024
Recommend
CEO approval
Business Outlook

Pros

not much to mention at this section really

Cons

No direction and continuous layoffs.If you are looking of such an environment then go ahead and join this company!!

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BigCommerce Response
1y
Thank you for taking the time to provide feedback. In order for us to learn more about your experience and how we can improve, please reach out to your HRBP.
2.0
Jan 9, 2024

Intense and not in a good way

Recommend
CEO approval
Business Outlook

Pros

Remote work environment, if tech savvy many softwares used to learn from and plenty of vacation days

Cons

The favoritism of certain individuals within teams is very much palpable. If you know who to surround yourself with, and don’t challenge the status quo, there is growth for you in the company. However, if you don’t belong to that little circle, you will find yourself having a hard time growing your career and getting the promotions that you deserve. They pride themselves in being a company that doesn’t overwork their employees, but that is nowhere farther than from the truth. You will be expected to work very late night hours depending on your manager. Very toxic work environment, even when it comes to internal misconduct, which I have seen get swept under the rug since the employee that was the reported generated revenue for the company. Detrimental to your mental health. There is very low or no budget, however the certain individuals that belong to the little group mentioned above overspend in doing trips and drinking as team bonding. Major disconnect between leadership and regular employees. You will be left in the dark for most important announcements. And even if the CEO says, there will be no layoffs, trust that he’s planning to do layoffs. It has happened for two years in a row. People that are not performing well, or can keep up with day-to-day routine work will be kept in their high positions since they are their managers pet.

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BigCommerce Response
2y
Thank you for taking the time to provide feedback. In order from us to learn more about your experience and how we can improve, please reach out to your HRBP.
Viewing 400 - 402 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.