employer cover photo
employer logo
employer logo

BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
5.0
Aug 8, 2015

Engaging, challenging work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You ever felt like you're the smartest person in the room? Frustrated that your solutions to complex problems will never be considered or implemented? That is not how it is here. Feel the fulfillment of not always being the smartest person in the room. Having others who are better at you than something, but you still stand out, and have validation to your ideas and input. The pros of working at Bigcommerce are far more than just a hashtag list of free drinks, or beer at work. Those are cool perks yes, but the reality is that what makes working at Bigcommerce amazing is to see hard work and collaboration come to fruition. See people who you care about step up, and take new roles and challenges, and share in their struggles, and share in the success. Ever worked at a company where the CFO walks down the halls with the workers and asks you how you are doing? And actually means it? Having leadership that knows that happy employees are more productive than employees living in fear for their job. You can read the negative reviews. Remember that those primarily come from dissatisfaction bias. People who are leaving negative reviews perhaps did have a negative experience. But remember that usually only unhappy people leave reviews. If you're looking for a place that is easy, and gives you trophies for participating, keep looking. If you are looking for a place that acknowledges, and rewards hard work, you may want to consider talking to people who are successful here. That would be of course offered in juxtaposition to only reading reviews from people who couldn't cut it. Also, since this is outdated and states that the CEO are still the co-founders, I want to point out that Brent Bellm is absolutely amazing. Incredibly intelligent, personable, and compassionate. Business acumen is through the roof!

Cons

Office is amazing, but a gnarly commute. You have 2 road choices, 620, or 2222. Both of those roads seem to be filled with crayon eaters commuting in the morning. Also, due to the rising cost and difficulty in finding an appropriate location (Keep in mind a lot of employees have relocated to be closer to work, and that is obviously considered when looking for a new office). Application of industry standards to employees, while it may not be followed by leadership. 6 month requirement to move to a new position. While this may industry standard, working at a fast paced company where strategy can change 3x in a year, it is premature to enforce this.

5.0
Aug 7, 2015

Best Job I have ever had

Recommend
CEO approval
Business Outlook

Pros

-Amazing culture -Co-workers who care about clients and work hard -Lunch on Tuesday -Well stocked kitchen with snacks & drinks -Weekly company meeting/Happy Hour -Even when things get tough or things are choppy, there are people that care and will work towards a resolution I have never worked with so many amazing people who really care. At my last job, I felt like a fish out of water and just didn't fit in. I feel so at home here and I can't wait to grow my career at Bigcommerce.

Cons

Support has a time off freeze before the holidays (due to our busy time)

3.0
Aug 6, 2015

You'll love it for 6 months

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lunch on tuesdays, snack kitchen. Ping pong

Cons

No career advancement. The "Pros" wear off really quick. Lots of turnover in senior management. Horrible location. Boring jobs. People love Bigcommerce, for the first 6 months. Once the novelty wears off its pretty boring. Takes forever to release features to their clients that are needed, doesn't seem to care at all about what clients want/need.

Viewing 427 - 429 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.