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BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
5.0
Aug 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Bigcommerce takes care of its employees and partners; brilliant CEO, best-in-class tech, and a win-win mentality.

Cons

Incumbents are massive and hard to dislodge in the market, so there's a lot of pivoting.

5.0
Jul 17, 2023

Great place to work

Recommend
CEO approval
Business Outlook

Pros

- Full remote job - Definitely a place where you can have work/life balance, there are many aspects that I can mention about my experience here but I can basically summarize in a really common phrase that my peers mention whenever I get my impostor syndrome and want to stay longer hours..... "No worries we will be here tomorrow, rest up and see you tomorrow" - The people, in my experience when I interact with stakeholders of other areas or even peers, even when they don't know the answer I'm looking for, they do have great attitude and they stick with me until we find the answer, I can define this that there is a culture of team work - I feel trusted, and I observe this with other members of the organization that I have the opportunity to talk to, when we speak regarding the experience of our teams do share the feeling that we feel trusted by our managers, there is no need for micromanagement

Cons

- The organization in Mexico is basically new, so the team is just getting familiar with the different point of contacts of the different service areas of the organization, this at the beginning causes confusion regarding who to contact for certain cases, but this is expected as mentioned certain areas of the organization in Mexico are quite new

5.0
Jul 6, 2023
Recommend
CEO approval
Business Outlook

Pros

- Great training - Excellent benefits - Incredible culture - Plenty of room to grow internally

Cons

- Does not pay extravagantly on a entry level - No 401(k) matching - "Unlimited vacation" policy only applies to salaried positions

Viewing 157 - 159 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.