employer cover photo
employer logo
employer logo

BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
4.0
Mar 6, 2017

So far, so good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Executive level leadership is outstanding; they care about employees, values, and mission. Great people, definitely hire top talent.

Cons

There are a few Directors who are simply there as a result of tenure promotions; not the best people leaders. Also, the sales culture is more of an "order taking" and less of actual selling. Not as much empowerment as you'd expect from a smaller company, but you are encouraged to contribute and championed if you do and it's well received.

5.0
Jan 13, 2017

Client Success

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun work environment; challenging tasks; free food and snacks; weekly happy hour.

Cons

change in management had an effect on department morale. somewhat difficult to climb the ladder without deep personal connections/friendships.

Viewing 187 - 189 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.