Does Bill Gosling Outsourcing pay their employees well?

According to anonymously submitted Glassdoor reviews, Bill Gosling Outsourcing employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Bill Gosling Outsourcing. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Bill Gosling Outsourcing?

50% of Bill Gosling Outsourcing employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bill Gosling Outsourcing 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bill Gosling Outsourcing?

Customer Service Representative (147) , Collections Agent (61) , Collections Specialist (35) , Customer Service Representative (CSR) (28) , Customer Service Agent (24) , Collections Representative (23) , Collection Agent (20) , Call Center Agent (16) , Agent (15) , Loan Verification Specialist (15) , Team Leader (12) , Collector (11) , Debt Collector (9) , Call Center Representative (7) , Customer Service (7)

What are the pros of working at Bill Gosling Outsourcing according to real employee reviews?

"Flexibility within workplace and ability to work from home" ((in 46 reviews)); "Great people and quite accommodating" ((in 35 reviews)); "continues training and good activities" ((in 25 reviews)); "It's a good work environment" ((in 17 reviews)); "Managers are good and supporting." ((in 17 reviews))

What are the cons of working at Bill Gosling Outsourcing according to real employee reviews?

"low pay is not ideal for customers served" ((in 46 reviews)); "Low salary and low growth" ((in 33 reviews)); "No benefits or full time position until you reach supervisor but you're expected to work full time hours and breaks are not paid (anymore)" ((in 32 reviews)); "And poor management!" ((in 32 reviews)); "No bonus incentives." ((in 13 reviews))

What are employees saying about Bill Gosling Outsourcing layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bill Gosling Outsourcing layoffs and their outlook for job security at Bill Gosling Outsourcing in 2026.

What are the top reviewed Bill Gosling Outsourcing locations?

Richmond , Hampton , Phoenix , Costa , Ontario , Las Vegas

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Bill Gosling Outsourcing

Bill Gosling Outsourcing reviews

2.9

50% would recommend to a friend

(722 total reviews)

Vipul Khanna

55% approve of CEO

44% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.0

Career opportunities

2.9

Work/Life balance

2.8

Senior management

2.4

Compensation and benefits

Bill Gosling Outsourcing has an employee rating of 2.9 out of 5 stars, based on 722 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bill Gosling Outsourcing employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

722 reviews

5.0

Mar 29, 2017

Team Leader

Team leader

Recommend

CEO approval

Business Outlook

Pros

i started at Bill Gosling when I was 19. I was given the chance to grow within the company. I traveled down to South Carolina to learn a new portfolio and bring it back to Newmarket to train other agents. I was promoted to Team Leader before I left the company and it was a wonderful experience.I learned tools there that i now use in my career and everyday life. I have no negative things to say about the company and even though I'm a ginger they always gave me a fair shot!

Cons

Only Con is they do not really offer long term career growth plans. I was lucky enough to move up within the company but they dont lay out goals for potential agents and often moving up in the company takes too long. If they can improve that I wouldn't have anything else to complain about

1.0

Feb 16, 2017

Outbound Sales Representative

Outbound sales representative (pam campaign)

Recommend

CEO approval

Business Outlook

Pros

The people you work with are fun Guaranteed hours

Cons

Work from 1-9 Poor pay Barely ever get bonus Forced to sit at your desk the entire time

5.0

Nov 9, 2016

Best management I've ever had

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Supportive management who actually listen and implement your ideas. Great coaching and team environment. Welcoming, fun and engaging environment.

Cons

Pay isn't what I'd like in my role, but it's not terrible. Definitely better than most places.

Viewing 712 - 714 of 722 Reviews

Jobs at Bill Gosling Outsourcing

Customer Service Representative Agents

Onsite & Hybrid Call Center Agents

Collections and Recovery Specialist

Bilingual Collection Agent (English/Spanish Required)

Director of Third-Party Operations (Collections & Recoveries)

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Bill Gosling Outsourcing

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Best management I've ever had

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