Does Bill Gosling Outsourcing pay their employees well?

According to anonymously submitted Glassdoor reviews, Bill Gosling Outsourcing employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Bill Gosling Outsourcing. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Bill Gosling Outsourcing?

50% of Bill Gosling Outsourcing employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bill Gosling Outsourcing 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bill Gosling Outsourcing?

Customer Service Representative (147) , Collections Agent (61) , Collections Specialist (35) , Customer Service Representative (CSR) (28) , Customer Service Agent (24) , Collections Representative (23) , Collection Agent (20) , Call Center Agent (16) , Agent (15) , Loan Verification Specialist (15) , Team Leader (12) , Collector (11) , Debt Collector (9) , Call Center Representative (7) , Customer Service (7)

What are the pros of working at Bill Gosling Outsourcing according to real employee reviews?

"Work from home (but they've changed their work from home policy, although they knew that many employees are 5+ hours away from the closest office)" ((in 44 reviews)); "The people are great and truly supportive" ((in 35 reviews)); "Bill Gosling has good training" ((in 26 reviews)); "It's a good work environment" ((in 18 reviews)); "Good colleagues and team members" ((in 17 reviews))

What are the cons of working at Bill Gosling Outsourcing according to real employee reviews?

"low pay is not ideal for customers served" ((in 46 reviews)); "Low salary and low growth" ((in 31 reviews)); "No benefits or full time position until you reach supervisor but you're expected to work full time hours and breaks are not paid (anymore)" ((in 31 reviews)); "And poor management!" ((in 30 reviews)); "No bonus incentives." ((in 14 reviews))

What are employees saying about Bill Gosling Outsourcing layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bill Gosling Outsourcing layoffs and their outlook for job security at Bill Gosling Outsourcing in 2026.

What are the top reviewed Bill Gosling Outsourcing locations?

Richmond , Hampton , Phoenix , Costa , Ontario , Las Vegas

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Bill Gosling Outsourcing

Bill Gosling Outsourcing reviews

2.9

50% would recommend to a friend

(722 total reviews)

Vipul Khanna

55% approve of CEO

44% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.0

Culture & values

3.0

Career opportunities

2.9

Work/Life balance

2.8

Senior management

2.4

Compensation and benefits

Bill Gosling Outsourcing has an employee rating of 2.9 out of 5 stars, based on 722 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bill Gosling Outsourcing employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

722 reviews

4.0

Jul 22, 2016

Inbound Customer Service Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great relationships between coworkers, and between coworkers and management. Flexible with scheduling. Real team atmosphere The work isn't very difficult and the coaches and floor support are very helpful Opportunities to advance quickly (if you do your job well). Mostly hire from within for management

Cons

Too strict on bathroom breaks and break time. Training for some campaigns much less thorough than others High turnover of employees Equipment fails often

3.0

Jul 16, 2016

Best company but low wage

Collector

Recommend

CEO approval

Business Outlook

Pros

It's one of the best companies in North America, but the wage is the minimum

Cons

Good management and good training, nice place to work

1.0

Jun 15, 2016

Collection Agentv

Collector

Recommend

CEO approval

Business Outlook

Pros

Guaranteed 40 hour work week

Cons

Constant threats Poor management To move up you need to be a kiss up Very negative environment Co workers are close minded and often drama arises Overall if you're desperate for a job or have no other opportunities in life then this is the place to be.

Viewing 718 - 720 of 722 Reviews

Jobs at Bill Gosling Outsourcing

Customer Service Representative Agents

Onsite & Hybrid Call Center Agents

Collections and Recovery Specialist

Director of Third-Party Operations (Collections & Recoveries)

Vice President, Practice Head, Auto (Sales /Account Management)

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Inbound Customer Service Representative

Best company but low wage

Collection Agentv

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