Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Billtrust

      Engaged Employer

      Billtrust reviews

      3.5

      61% would recommend to a friend

      (402 total reviews)
      avatar

      Grant Halloran

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      402 reviews
      1.0
      May 15, 2018

      Internal Auditors Stay Away - Everyone Else its Great!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There really is a feeling among the business units to live by the company values and do the right thing. They are willing to collaborate and teach, and genuinely want to see the company flourish.

      Cons

      The internal audit department is a career ender. If you do as your told by IA management, no other IA department that will hire you as you will have demonstrated a lack of understanding of the function of an internal auditor. I've heard this from several large organizations. As IA you are expected to seek out control issues to improve the company, bring the issues to Compliance/CFO/CEO and the board, and be transparent with external auditors, clients, regulators, etc. IA management does not endorse these actions.

      avatar
      Billtrust Response
      8y
      We agree that the general feeling at Billtrust is that we live by our company values and foster an environment that our employees can continue to learn and grow. However, we are truly disappointed to hear that you are unhappy with your role in our audit team. All feedback is important to us and therefore I personally would like to invite you to speak to me regarding your thoughts on how the team should be structured. ~ Ed Jordan, CFO
      5.0
      Apr 2, 2018

      Incredible Benefits, Many Opportunities for Growth

      Engagement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Billtrust has provided me so many opportunities to develop my career and pursue different roles. They invest heavily in employees through mentor programs and training programs at all levels. Management is open to change and even has a team available to help you navigate and build a case for company wide process improvements. My work is interesting and fast paced. The best part is the people; for the most part, they are all really smart, hard working, and great to work with. I can honestly say I really like coming to work.

      Cons

      One drawback to growing so quickly is that some things like documentation and features are not always complete. I'm hopeful that the new management is working on changing that.

      avatar
      Billtrust Response
      8y
      Thanks for your input and great feedback. We are happy to see that our employees recognize we believe in and practice our core values – two of which are that ‘there are no sacred cows’ and ‘fix the problem not the blame’. We do have a number of initiatives underway to ensure our growth is not hurting our progress as a company. We have recently restructured product management and development organizations and renewed our focus on well-documented and defined roadmaps, ensuring that no new feature is released without documentation and training. Since these commitments are new, the processes may take some time to work all the bugs out. Billtrust management truly believes our most valuable asset is our people therefore, I would encourage you to reach out and share any additional ideas that you have that might help us improve in this time of growth. Steve Lindeman, EVP- Customer Success
      5.0
      Mar 29, 2018

      Live by Values

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO Paid Benefits Strong Culture Fast Paced but Work Life Balance

      Cons

      Growing pains but a good problem to have

      Viewing 331 - 333 of 402 Reviews
      Related searches: Billtrust jobs | Billtrust salaries | Billtrust benefits | Billtrust interviews
      ReviewsBilltrust reviews

      Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.