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      Billtrust

      Engaged Employer

      Billtrust reviews

      3.5

      60% would recommend to a friend

      (402 total reviews)
      avatar

      Grant Halloran

      70% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      402 reviews
      5.0
      Feb 21, 2016

      Great company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, great culture. Company is growing in all the right ways.

      Cons

      None that I have found so far.

      5.0
      Feb 9, 2016

      Great place to work, strong company culture and values

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management and senior-level staff and VP's were always willing to answer questions and share experience. High levels of visibility and a strong company culture with a charismatic and loved CEO. Do not focus on placing blame, but place focus on getting the task/job done.

      Cons

      On-boarding process after interviews (before entering workplace) were a little annoying, but required.

      4.0
      Oct 14, 2015

      Great company, great culture, some downsides...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Billtrust is a company that really does care about its employees. They try to do nice things for us like the periodic luncheon, having ice cream trucks come by during the summer, etc. Billtrust definitely makes an effort to hire people who are outgoing and fun to work with - there really aren't too many bad apples.

      Cons

      Internal processes are a mess all throughout the company - this is particularly evident in the Project Management, Client Services, Product and Development teams. Training is challenging because nothing is written down. Many teams seem overworked and we have recently had a lot of people leave, which has put us in a crippling position in certain teams. People are often hired as "senior" level employees above those who have been with the company for a long time, so the hardest working "veterans" at the company often plateau unfairly. I think some of the negatives are just beginning to improve, but there's still got a long way to go. Also, not much of a career path on most teams.

      Viewing 373 - 375 of 402 Reviews
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      Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.