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      Billtrust

      Engaged Employer

      Billtrust reviews

      3.5

      60% would recommend to a friend

      (402 total reviews)
      avatar

      Grant Halloran

      70% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      402 reviews
      4.0
      Sep 24, 2015

      Great Place to Be

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been at Billtrust for awhile and thoroughly enjoy the company. Billtrust is leading the market in helping company's automate their order to cash process. The only vendor that provides a single solution and the only one that is innovating in the market. Love things like the golf outings, cook outs, and all of the really cool things that the company does. Love the passion of the leadership and how they believe that we are really doing great things

      Cons

      Growth comes with some pains. Hiring is slower then is should be in a company that is growing this quickly. Some of the next tier managers are learning on the job.

      2.0
      Sep 18, 2015

      Worst Job Getting Better in my 30 year career - Still a Sweatshop

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Billtrust provides excellent benefits and Open PTO, meaning if you need to take Vacation or Sick Time - schedule it and take it. No accrual of time (after a number of intro months). Billtrust is very understanding of personal and family needs and are flexible and very much accommodating to the employee.

      Cons

      Internal procedures are terrible but getting better. On the job training with some documentation but not sufficient. Currently, training is more mentor focused although all other staff is completely swamped too so getting time to train properly is difficult. Work assigned is overwhelming - in particular new staff is setup to fail. Expect to work 50-60-70 hours a week. Environment is more than fast-paced it's excessive. Colleages are all overworked and end up being rude and unprofessional because they are in such a constant hurry to get their own work done. It’s a mess. Biggest mistake of my career.

      5.0
      Sep 6, 2015

      VP of Client Sales

      Vice president of client sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can get a lot accomplished here, the pace is fast and the business is growing rapidly. I've had 3 management roles in 10 years, each with a lot of freedom. It's been fun to watch people I hired years ago grow into key managerial roles. Decisions get made fast and there's a mimimal amount of time wasted in internal meetings.

      Cons

      Acquisitions (2 major ones in the past 3 years) put a strain on all departments but eventually settle down. Our early acquisitions were not easily integrated due to different markets but the Open Scan one was an excellent fit.

      Viewing 376 - 378 of 402 Reviews
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      ReviewsBilltrust reviews

      Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.