Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)
avatar

Grant Halloran

70% approve of CEO

52% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews
5.0
Aug 27, 2015

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture. Friendly co-workers. Good Experience

Cons

Hourly wage depends on your level of experience / year of high school. Pay is generally lower than other industries but makes up for it with a great culture.

4.0
Aug 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Those who complain about Billtrust have a fairly limited view of other jobs. My experience was very good. I found leadership cared and understood my personal circumstances and took efforts to make it work for me. Most managers in the company are very good. It's a very fast-paced environment and the avalanche of information you get when you are being onboarded can overwhelm, but it's very fast-growing and a fun place to work overall. Flexible working environment CEO very approachable Compensation fair

Cons

Not too many negatives. Some internal politics, some bad managers, but you will find that in every company. Limited opportunities for growth

1.0
Aug 14, 2015

Sales execuitive

Recommend
CEO approval
Business Outlook

Pros

there are a lot of good people working here and they are all very good at what they do.

Cons

You cant afford to work here unless you are independantly wealthy and doing it as a hobby. The current comp plan allows them 12-18 months before your comissions are paid in full. You only get paid 25% at deal signing. After an 18 month revenue review they will either pay you the remaining comission you are owed or charge you back your initial comission payment because the project got screwed up during implementation and didnt go live for some reason or another. You are forced to make promises to customers that you know cant be kept and it truly makes you question your integrity. Ultimatly you will end up with so much money promissed in unpaid comissions that you have no choice but to stay and hope you get paid. As an example: we brag that it is a simple 60-90 day implementation time frame. In reality only the smallest/ simplest projects are live in 90-120 days. Most dont even get a project manager assigned for the first 60 days. If we even have one. Historically the average implementation is 9-12 months. This used to be a fun place to work but the management team is so focused on numbers that customer and actual sales are an after thought. If you enjoy tele-marketing, this is the place for you. If you are a sales professional with a strategy and territory managenent skills I would advise you keep looking and explore other opportunities. 50% of the sales staff has left in the past 5 months. I assure you I will be next.

Viewing 379 - 381 of 402 Reviews

Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.