Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)
avatar

Grant Halloran

70% approve of CEO

52% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews
5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

My experience with Billtrust has been very positive so far. The interview process was well structured, transparent, and focused on understanding both technical expertise and leadership capabilities. Throughout the hiring process, the recruiters and interview panel were professional, responsive, and respectful. The onboarding experience has been smooth and well organized. The HR team ensured that all pre-onboarding activities were completed on time, and the IT team had my laptop and system access ready from day one. I also received a warm welcome from my manager and teammates, with a detailed introduction to the team, projects, and overall organization. The employee benefits are comprehensive, and the company appears to place a strong emphasis on employee well-being and creating a positive work environment.

Cons

As I have recently joined, it is still early for me to comment on long-term career growth, organizational processes, or work-life balance. Looking forward to learning more as I continue my journey with the company.

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to be part of a growing team and help shape the India (Hyderabad) office from the ground up. • Collaborative and supportive work culture with approachable leadership. • Global exposure and the chance to work closely with teams across different regions. • Employees are trusted to take ownership and make an impact regardless of tenure. • Positive onboarding experience with helpful teammates and managers. • Flexible work environment that balances collaboration and individual productivity. • Strong focus on employee experience and building people-first processes. • Open communication and transparency from leadership. • Opportunities to learn, grow, and contribute beyond your core role.

Cons

As a growing office, some processes and programs are still being established and evolving

5.0
Apr 23, 2025

Lot of opportunity to learn, connect, grow and chart your own course

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 5+ in various management and individual contributor roles Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on innovation and staying in the lead - customers and partners are very positive about the technology - good benefits - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it

Cons

High expectations and fast pace can get overwhelming sometimes

Viewing 391 - 393 of 402 Reviews

Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.