Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)
avatar

Grant Halloran

70% approve of CEO

52% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews
4.0
Jun 30, 2013

Very Good in Many Ways, but not so good in others.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very family focused. If you want to have a life outside of work, the management of this company will flex as much as possible to accommodate you. They are the best in this area I've ever seen. Challenging work, you become vital from the moment you start. Plenty of work, you are going to stay busy.

Cons

No training except on the job and everyone is busy so it's hard to get time. It's like getting thrown in the water to learn to swim. Very hectic, they repeat the same mismanagement time and again and don't seem to learn from their mistakes. It's like two different companies, dev side is very negative, many people walking on eggshells, other side seems to work to keep moral high.

5.0
May 28, 2013

Project Manager

Recommend
CEO approval
Business Outlook

Pros

Family Atmosphere. No nonsense. People dedicated to making things work and reducing red tape. Coworkers happy to help and smart. Growth Company. Flexibility. Fantastic product.

Cons

Growth company. Sometimes work gets bunched up and it can be hectic. No current training for most advanced parts of job and very much on the job training. Normal to be managing 10+ active projects. Must be able to switch easily.

5.0
May 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Employees aren't micro-managed and best efforts are made to make sure we have the resources needed to complete a task properly. The opportunities to learn and become better in your field are tremendous. One of the company tenants, "There are no sacred cows" is regularly seen in practice and new ideas are encouraged and always explored. If being part of something special is important to someone this is the place to be. The company is growing quickly and there are opportunities abound to be a critical cog in the infrastructure and make an impact on a potential future Fortune 500 company. Plus our products impact everyone from large corporations to people like you and me on a large scale which makes the work we do very rewarding. The company understands that we're human beings and that there is life beyond Billtrust. A work/life balance is encouraged and the company does its best to promote wellness. Superficially, the company is also very generous. While the perks may not be considered extravagant, they are certainly appreciated and great for morale. From the BBQs, movie night, and water ice to Billtrust bucks and massages, employees never feel unappreciated. And if you ever wanted to be good at Ping Pong.....

Cons

As with any company that grows quickly there are growing pains. Going from a model where one person knows everything to shared responsibilities leads to knowledge deficits and challenges that arise from that. Because what we do is so sensitive the margin for error is slim. It also means often times tasks need to completed yesterday.

Viewing 397 - 399 of 402 Reviews

Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.