Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)
avatar

Grant Halloran

68% approve of CEO

53% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews
3.0
Apr 11, 2024

Data Analyst

Recommend
CEO approval
Business Outlook

Pros

- Great environment for improving your technical abilities - Open PTO - Freedom to learn various new skills on-the-job

Cons

- Very low salary and/or compensation - Continuous favoritism of only a certain select few employees - HR intentionally pays tenured employees well below market value but hires new people at market value every day - Performance does not influence promotions or raises

5.0
Mar 13, 2024

Growing up fast

Recommend
CEO approval
Business Outlook

Pros

Great benefits, culture and onboarding which are much better than my prior companies. The company is making the changes needed to from a good company to a great company. There are many who are energized by it.

Cons

There is a small minority who are fighting the changes and still clinging to the romantic past and don't understand that if we don't change we are done. The sooner they are managed out the better.

5.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Joining Billtrust has been a pivotal moment in my career, and my experience here has been very positive. This company is on an impressive growth trajectory, offering ample opportunities for both financial and professional development. The culture at Billtrust is supportive, fostering not just career growth but personal growth as well. The benefits are competitive, and the onboarding process was one of the smoothest I've experienced, making me feel well-equipped and valued from the outset. What really stands out is the company's commitment to its employees and customers. The leadership, including the CEO, is not only approachable but actively involved, which contributes to a high retention rate and a customer-centric approach. This is a place where your work is recognized, and your contribution matters. The benefits and comp plan is one of the best I've seen - honestly. Yes, you will have to do your part and put in the work, but the financial potential is GREAT! For those considering a career move to Billtrust, I encourage you to look beyond superficial impressions. When I was exploring this opportunity, I asked tough questions about the company's direction, culture, and leadership style. The honesty and transparency in the responses reassured me. Even after a recent acquisition by a Private Investor Group, the company continues to operate with from the core values, focusing on innovation while preserving its unique culture. Billtrust is not just another company; it's a community where collaboration, innovation, and employee satisfaction are paramount. If you're seeking an environment where you can grow, be valued, and contribute meaningfully, Billtrust should definitely be on your radar.

Cons

Working with a company that is in growth, you will experience change and new processes. For some, this is hard to adjust to, but when you are on a growth journey is not uncommon. If you want to be a part of the new growth and change you will want to be flexible.

Viewing 124 - 126 of 402 Reviews

Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.