Billtrust reviews

The company continues to go down the route of PROFIT PROFIT PROFIT. The CEO himself mentioned how we need to work HARDER and do everything in our power to turn this job into our second home. Our profits continue to go up, along with our daily job demands. The amount of pay does not follow the same structure - This year alone (2024), we've seen an average of a 2% salary increase all across the entire company. The only ones exempt from this are senior-level management +. They also changed our Yearly Bonus - It's now more difficult to obtain, and any NON-MANAGEMENT employee is capped at a 5% bonus, while Management + can get an increase in their bonus pay out. The people who clearly don't need the extra money are the ones who get the extra money. They also continue to discuss offshoring a majority of positions in the company - Software Engineers, low level management, Analysts, Product Support. Not only does this (and has) introduced massive security risks, but also takes away from American jobs. The company continues to strive at profit at all costs, in preparation to be sold in the next 5 years. They don't care that they'll be setting the buyer up for failure - As long as we look good now. This is NOT A CAREER. Your position will NOT be available in a couple years. There is absolutely no longevity for anyone in the company. Salary does not increase at a competitive rate. Benefits continue to be notched down slowly.

The product team is terrible. There is absolutely no accountability. The product team can’t answer questions on customer calls, speak to what they are releasing, or flat out don’t join meetings. The product is outdated and a dinosaur and is never improved. HR is equally as terrible. They do not care about employees and will block raises. Only approve 1-2% yearly merit increases but then raise the benefit premiums over 100%. You actually loose money working here. Terrible HR, low low pay, and a less than average product team make it hard to be successful at anything at this place. Th private equity firm that purchased us is in for a big surprise when they realize how terrible it actually is.