CEO "seems" like a nice guy but can only serve as a leadership puppet to the PE firm. Senior people left are only there to serve their own interests, not the employees. Very, very few people have an equity stake when the PE firm sells Billtrust. That value decreases everyday as does anyone's security at Billtrust. As said by others, people being walked out about every day.
Sales are extremely soft, Tech Debt multiplies, Product years behind, Professional Services fees too high to sell, Support internally and externally being off shored more and more.
Raises, bonuses, and commissions continue to decrease. PE firm wants to sell a "profitable" company but apparently can only lay people off to attempt achieving that and decreasing the survivors pay while expecting more from them. Yes, we hear the agonizing coach speak in about every company update call. The CFO is trying hard to spin the bad news for employees by distracting the audience with Dad jokes.
HR is a disaster and always has been. Never seen such uncaring and elusive "Human Resources". Problem lives at the top and flows down. Company values are lipstick on a pig. And Open PTO just means you never earn it so they do not have to pay it out when you quit or get fired. Most are afraid to take any in the current environment.
CEO and PE seem to think they just need more salespeople when in fact the many good salespeople are starving through lack of leads and business development. The thinking seems quite elementary in those supposedly "driving" the company.
Senior people are hired and fired at an alarming rate. Q4 is going to be brutal. Someone didn't do their homework.
