- Company doesn't know what it wants to be other than, in the CEO's words, "spoken about in the same breath as Workday or Salesforce", and doesn't yet have any strategy capable of getting there. - Product strategy is nonexistent. CPO recently left the organization after presiding over a shockingly lackluster product strategy. Some products have languished for years without any meaningful engagement as to what customers really want in a modern software application. - Crushing amounts of tech debt, accumulated over years of inaction, is now catching up to many teams/products. - Brain-drain of top talent has accelerated drastically since the private equity acquisition/new CEO took over in December 2022 and then staged a poorly-managed layoff in early 2023. Zero has been done to retain top talent though this is a stated organizational goal. - Talent Acquisition, Management, Development are easily 10 years behind every other tech company. No diverse talent acquisition strategy other than to put a diversity statement on job applications and hope folks make it through the recruitment gauntlet. This has led to an abundance of white men hired for key leadership positions like it's 1995.
