Billtrust reviews

3.5

59% would recommend to a friend

(403 total reviews)
avatar

Grant Halloran

68% approve of CEO

51% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

403 reviews
5.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

People are amazing to work with. Everyone helps each other so we succeed both individually & as a company. Work is fast paced and cutting edge! After Covid, Billtrust was able to adapt to become a "work from anywhere" company. Leadership is very, very transparent and upfront regarding company business. Leadership cares very much about employees well-being in addition to being business driven. The freedom to be creative & inventive within Billtrust is always taken into consideration to keep the company 2 steps ahead of the competition. As an employee, I really do feel like I contribute to Billtrust's overall success. Billtrust strongly & heavily encourages diversity, inclusion and equality for everybody! BT offers multiple programs which employees can be more involved in their desired interests & within our communities. Hands down, Billtrust is 1 of 2 of the best places I have ever worked at. I'm very fortunate & privileged to be working at Billtrust.

Cons

No cons to mention but as the company continues to grow, can Billtrust maintain the close culture which it has worked so hard for? With everything what Billtrust has done & accomplished, I don't want the company start to have that old style "corporate culture" environment kick in.

5.0
Oct 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Unlimited resources to help you succeed. Good product, great market, good marketing support. Some internal red tape you may have to go through to succeed from the start but once you learn the ecosystem, it's a lot easier

Cons

Not enough collaboration between teams sometimes which can slow deals down.

3.0
Oct 11, 2023

Red flags from the start

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WFH policy and lots of very talented people at the organization.

Cons

Poor alignment between sales, marketing, and product. Work flows and processes are constantly changing. Upper management never seems to stay for too long, even after going private. Lack of transparency from upper management. For a company that preaches diversity and inclusion in the work place, they don't offer much for under represented individuals. Benefits have become worse since going public. Not somewhere were you can grow your career. This company has a lot of the growing pains a start up typically has and they are far from a start up.

Viewing 166 - 168 of 403 Reviews

Glassdoor has 436 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.