Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Billtrust?

59% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 69 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 55 reviews)); "Good benefits, the on" ((in 28 reviews)); "The work life balance is great!" ((in 24 reviews)); "Open PTO (though this can be a con if you or your manager don't prioritize PTO)" ((in 18 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"In three years I had 9 different managers." ((in 10 reviews)); "Training is challenging because nothing is written down." ((in 8 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "New management dreaming big with no real plan." ((in 3 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

59% would recommend to a friend

(403 total reviews)

Grant Halloran

68% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Work/Life balance

3.3

Career opportunities

3.2

Senior management

Billtrust has an employee rating of 3.5 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

403 reviews

3.0

Sep 23, 2023

Departmental and Poor Leadership

Senior manager

Recommend

CEO approval

Business Outlook

Pros

I like my direct manager. I like the opportunity to work remote anywhere i want.

Cons

Poor Leadership, Poor direction. Doing duties that are way out of your job description.

4.0

Sep 19, 2023

The Good, the Bad and the Ugly

Client services

Recommend

CEO approval

Business Outlook

Pros

The Good -Salary/Benefits, if you're from a non tech company they're most likely better, if you work at a different tech company they're probably same or worse. There's many benefits though -Unlimited PTO, you can take off whatever time you need/want as long as you're on top of your work -Remote work, pretty awesome, no more commute, easier to concentrate/get things done -Excellent managers, there are a lot of fantastic managers/leaders who will advocate for you and your career -Coworkers, lots of smart interesting people that are fun to work with -Growth opportunities, personally I was promoted twice -Good product

Cons

The Bad and the Ugly - The product is good but innovation seems to have slowed down. The product organization does not seem to take our feedback either which is not a good sign for the future -Lot of changes, some I see I value in, some I don't -Stress, this is not uniform. There are some teams that are overworked while others seem to be cruising - Some managers seem to make everything that is wrong someone else's fault All in all, the good still outweighs the bad/ugly.

4.0

Sep 15, 2023

Great team

Customer support

Recommend

CEO approval

Business Outlook

Pros

- love my team -get to work with some very intelligent people who know their craft very well -everyone is nice -work from home

Cons

-way too many cooks and middle managers in the kitchen - too much workload, not hiring fast enough -approvals take forever in terms of direction and also getting necessary tools/software to do your job -low to no visibility or transparency from management meetings. You are expected to follow.

Viewing 172 - 174 of 403 Reviews

Jobs at Billtrust

Director, People Operations & Global Compliance

Account Manager (Enterprise)

Billtrust

Billtrust reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Departmental and Poor Leadership

The Good, the Bad and the Ugly

Great team

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